Rated 3/5
Absolutely freezing cold…at a time when many are suffering with grief and are nervous this does nothing to help them.
Toilets in need of renovation too, very poor.
Ana O'Kill, 30 January 2026
Surrey & Sussex Crematorium
Balcombe Road, Crawley, West Sussex, RH10 3NQ
Our crematorium and memorial grounds
Surrey & Sussex Crematorium has been a place of remembrance for local families since 1956. We’re proud to deliver every funeral service with compassion and care. We have two beautiful chapels to accommodate services of all sizes, with accessible facilities and two private family waiting rooms. Set within 13 acres of landscaped grounds, this is a peaceful place to honour and remember someone special.
Slide 1 of 0
A chapel for all faiths and beliefs
At Surrey & Sussex Crematorium our modern, thoughtfully designed chapels can accommodate funerals of all sizes. St Richard’s Chapel seats up to 130 guests, with external screens for larger funeral services, while our Memorial Chapel is an intimate space for up to 59 guests. Equipped with a state-of-the-art facilities, the chapels include screens to display photos and music systems to play pre-recorded music of your choice. We also have space for singers and musicians too.
Our chapel and facilities
Chapel capacity
- 130 seats in St Richard's Chapel
- 59 seats in the Memorial Chapel
Audiovisuals
- Music system
- Screens for visual tributes
- Webcasting option
Parking
- 120 standard spaces
- Accessible spaces
Facilities
- Two private family waiting rooms
- Hearing loop
- Accessible toilets
Memorials
- Range of memorial options
- Book of Remembrance
A compassionate team to support you
If you need support to arrange a cremation in Crawley, or nearby areas such as Horley, Gatwick or East Grinstead, we work with local funeral directors, faith leaders and celebrants across Surrey and West Sussex. Surrey & Sussex Crematorium in Crawley offers two chapels — the 130-seat St Richard's Chapel and the smaller 59-seat Memorial Chapel — both equipped with a music system, screens for visual tributes and webcasting for those joining remotely. Two private family waiting rooms, a hearing loop and accessible facilities are also available. If you'd like to arrange a tour, please call us.
Memorials at Surrey & Sussex Crematorium
We offer different ways to create a lasting tribute within our memorial grounds.
Our memorial specialists are here to help you find something that truly reflects your loved one, from a memorial garden to a plaque or dedication in our Book of Remembrance.
Contact us to arrange a tour and talk through the options.
Visiting us
If you would like to talk about planning a service or memorial, please call us to arrange an appointment. We welcome every visitor.
- Balcombe Road, Crawley, West Sussex, RH10 3NQ
- 01293 882345
Crematorium Office Opening Hours
Monday-Friday: 9am-5pm
Crematorium Grounds Opening Hours
Monday-Sunday: 24/7
Book Of Remembrance Opening Hours
Monday-Friday: 8:30am-5pm, Saturday-Sunday: 9am-4pm
Our services
Cremation services at Surrey & Sussex Crematorium
We offer attended and unattended cremation services at Surrey & Sussex Crematorium
An attended cremation
Where family and friends come together for a funeral or memorial service in our chapel. You can personalise the service with music, readings and tributes. Loved ones will be able to spend a few moments with the coffin before leaving the chapel.
An attended direct cremation
This option enables families to attend the crematorium to see the coffin in the chapel. Although there is no funeral or memorial service, you can choose the music that is playing and will be able to spend a few moments with the coffin.
An unattended, direct cremation
A direct cremation means there is no funeral or memorial service in the chapel, and no mourners in attendance.
For more information about personalising a service, speak to your funeral director, or contact us.
Our fees
All cremation fees at Surrey & Sussex Crematorium include:
• The use of our chapel
• A single tribute photo displayed on screen throughout the service (not available for attended direct cremations)
• The use of our state-of-the-art media system to play music of your choice
• All services relating to the administration and registration of the cremation, in line with statutory regulation
• Certificate of cremation
• Provision of a container for the ashes
• The option to witness the scattering of the ashes within our Gardens of Remembrance, or preparation of the ashes for collection
Contact Surrey & Sussex Crematorium
- Balcombe Road, Crawley, West Sussex, RH10 3NQ
- 01293 882345
General enquiries
surrey&sussex.crematorium@thecmg.co.ukMemorial enquiries
surreyandsussex.memorialoffice@thecmg.co.uk
- Find us on Facebook
What families say about us
Rated 4.25 / 5 based on 44 reviews.
Rated 4/5
Stunning and serene grounds, beautiful area to walk and contemplate as well as remember loved ones.
The chapel is modern, bright and clean.
Jay, 1 January 2026
Rated 5/5
Tiffany Lewis, 9 October 2025