Accessibility Statement

The Crematorium and Memorial Group (a trading name for Dignity Funerals Limited, the site provider) is committed to ensuring digital accessibility for all users, including those with disabilities. We aim to make our website as accessible and usable as possible for everyone.

About This Website

This website offers direct cremation funeral plans and services, designed for individuals who prefer a simple, low-cost, and non-traditional approach to funerals. Accessibility is an integral part of our design and development process. We are committed to ensuring that accessibility is considered throughout the design, development, and maintenance of the site.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 level AA due to the non-compliances and limitations listed below.

Accessibility Standards

We are working towards full compliance with WCAG 2.2 AA standards. Accessibility is considered during the design and development process, and we regularly review key user journeys to identify and address accessibility issues.

How accessible this website is

This website includes the following accessibility features:

Support for keyboard-only navigation
Compatibility with commonly used screen readers
Use of clear and consistent page structure
Alternative text provided for meaningful images where appropriate
Captions or transcripts provided for video content where available
Language is written in a clear and straightforward style

We continue to improve accessibility as part of ongoing development work.

Known accessibility issues

We are aware that some areas of the website may not yet fully meet WCAG 2.2 AA standards. These may include:

Some images may not have appropriate alternative text
Some interactive components may not fully support keyboard navigation in all scenarios
Some form elements may require improved labelling for assistive technologies
Some legacy or third-party content may not be fully accessible

We are working to address these issues as part of ongoing improvements.

Content that is not within the scope of accessibility regulations

Some older PDF documents and legacy content may not fully meet current accessibility standards. Where possible, we will update or replace this content. If you need information in an alternative format, please contact us.

Preparation of this statement

This statement was prepared on 11 June 2026 and last reviewed on 11 June 2026. This website was last tested on 08 June 2026 using a combination of automated and manual accessibility testing.

Testing included:

Automated accessibility scanning tools
Keyboard-only navigation testing
Screen reader testing
Manual evaluation against WCAG 2.2 AA success criteria

Feedback and Contact Information

If you experience any accessibility barriers or need information in a different format, please contact us:

Email: crematoria@thecmg.co.uk

We aim to respond within a reasonable timeframe and will work with you to provide the information you need.